“Two years ago during the height of Covid we were able to move our mom from a facility in North Carolina to Georgia after the loss of our dad. This decision was made and carried out in less than two weeks. One of the critical aspects of this move was making sure we had caregivers lined up to be with our mom as she was always needing someone with her.
We were fortunate that A Hand to Hold (now Allegiant Home Care) was able to make that happen. Shaneka met us upon our mom’s arrival in Columbus. The caregiver assigned to the first overnight shift was there to meet us as well. That same caregiver is with us to this day.
Accord has been open to concerns we have had over the past two years and has welcomed our input on putting together a team that is well-suited to our mom’s changing needs. Shaneka has been there throughout the journey to make any necessary adjustments to her care plan.
The team we have is very professional and has a heart for what they do. Our mom’s caregivers have been there for her and have become like family to us.”